Shipping Policy

1. Order Processing: We process orders promptly, and most in-stock items are shipped within 1-3 business days. Please note that processing times may vary during peak seasons and holidays.

2. Processing Time: We process orders promptly but please note that processing times may vary during peak seasons/ holidays as well be influenced by other factors such as the location of the products and the associated e-commerce platform.

3. Shipping Methods: We offer various shipping options, including standard and expedited services. The available options will be presented during checkout, and you can choose the one that best suits your needs.

4. Shipping Rates: Shipping rates are calculated based on the weight and destination of your order. You can view the shipping cost during the checkout process.

5. Tracking Your Order: We’ll provide you with a tracking number once your order is shipped. You can use this number to track the status and location of your package. Please allow some time for tracking information to become available.

6. International Shipping: We offer international shipping to customers worldwide. Shipping rates and delivery times for international orders may vary. Import duties, taxes, and customs fees may apply and are the recipient’s responsibility.

7. Lost or Damaged Shipments: If your order is lost or arrives damaged, please contact our customer support team immediately. We will work to resolve the issue and ensure your satisfaction.

Return and Refund Policy:

8. Eligibility: To be eligible for a refund, the product must be unused and in the same condition as received. It must also be in the original packaging. Any damages to the product disqualifies them for a refund.

9. Returns and Exchanges: If you’re not completely satisfied with your purchase, you can return the item within 30 days of receiving it. To be eligible for a return or exchange, the item must be in its original condition, unused, and in the original packaging.

10. Refund Timeframe: Refunds will be processed within 1-7 days of receiving the returned product. The refund will be issued to the original payment method.

11. Non-Refundable Items: Certain items are non-refundable which depends on the e-commerce platforms associated.

12. Shipping Costs: Shipping costs are non-refundable. The customer is responsible for return shipping expenses unless the return is due to a defect or an error on our part.

13. Return Process: To initiate a return, please contact us within 1-3 days of receiving your order. Our customer service team will provide instructions on how to return the product.

14. Refunds: Once your return is received and inspected, we will process your refund. Please allow up to 7 business days for the refund to be issued. Refunds will be made using the original payment method.

15. Exclusions: Certain items, such as personalized or intimate products, may not be eligible for return. Please check the product description for specific return information.

16. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will work to replace the item or provide a refund as needed.

17. Final Sale Items: Some items may be marked as “Final Sale” and are not eligible for return or exchange. Please review product listings carefully before purchasing.

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